Terms of Service

1.1 Educational Purpose

TalkingCases.ai is a medical education platform that uses AI-generated and reviewed medical cases for interactive learning purposes. The Service is intended to be used as a supplementary educational tool for healthcare students and professionals.

1.2 Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

1.3 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of uppercase and lowercase letters, numbers, and symbols) with your account.

2.1 Not Medical Advice

The Service provides educational content related to medical cases and healthcare scenarios. This content is for informational and educational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

2.2 AI-Generated Content

The medical cases, simulations, and interactions in the Service are generated or enhanced using artificial intelligence technologies. While these cases are designed to be realistic and educational, they may contain inaccuracies, inconsistencies, or outdated information.

2.3 Consultation with Healthcare Providers

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have learned through our Service.

3.1 Service Content

The Service and its original content, features, and functionality are owned by TalkingCases and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.2 User Contributions

By submitting, posting, or displaying content on or through the Service, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute your content in any existing or future media formats.

You agree not to use the Service:

• In any way that violates any applicable local, state, national, or international law or regulation
• To transmit or procure the sending of any advertising or promotional material, including any "junk mail", "chain letter", or "spam"
• To impersonate or attempt to impersonate TalkingCases, a TalkingCases employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
• To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service

5.1 Educational Tool

TalkingCases shall not be liable for any damages that may occur from using the Service. The Service is provided "as is" and "as available" without any warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

5.2 AI-Generated Content Disclaimer

The medical cases and interactions in our Service are generated, enhanced, or reviewed using artificial intelligence. While efforts are made to ensure accuracy, the content may contain errors, inconsistencies, or outdated information. We explicitly disclaim any liability for errors, omissions, or inaccuracies in the AI-generated content.

5.3 Not Medical Advice

TalkingCases is not liable for any decisions made or actions taken based on the information provided through the Service. Users should always consult with qualified healthcare professionals regarding specific medical conditions or treatments.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page with a new version number and effective date.

Your continued use of the Service after a change constitutes your acceptance of the new Terms. Accounts created before version 2026-11-08.1 took effect are treated as having accepted these Terms and the Refund & Cancellation Policy by continuing to use the Service, and are recorded as accepted on that basis.

Some features require the purchase of credits or a subscription. As noted above, all such payments are processed by Cerebo.ai (the parent company that owns TalkingCases.ai) and will appear on your card statement and Stripe receipt under the name Cerebo.ai. Credits and subscriptions are digital content supplied immediately on payment, and credits are consumed as you use the Service. Subscriptions renew automatically until you cancel, and renewal payments are non-refundable; cancel via the self-service Billing Portal before the renewal date to stop future charges.

A payment is refundable only if you ask within 3 days of paying and the purchase is unused (no more than one practice case of up to 10 minutes started since the payment). Full details, including your digital-content cancellation rights and how to request a refund, are set out in our Refund & Cancellation Policy, which is incorporated into these Terms by reference. A chargeback is not a substitute for contacting support. We do not guarantee any exam or professional outcome.

When you register you accept these Terms, the Refund & Cancellation Policy and the Legal Disclaimer by ticking each box and typing your full name as your electronic signature. We record the version you accepted, the date and time, your IP address, your browser details and your typed signature, and we repeat the acknowledgement when you pay. These records are kept for as long as needed to resolve disputes, and you can view yours at any time on the My Agreement page when signed in.

If you have any questions about these Terms, please contact us at support@talkingcases.ai.